At Patola Boutique, we take pride in offering premium quality garments designed with care. If for any reason you’re not fully satisfied with your purchase, we’re here to help.
Returns
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unworn, unwashed, and returned in their original condition and packaging with all tags intact.
- Returns apply to full-priced items only. Customized or sale items are non-returnable.
- Customers are responsible for return shipping unless the item received was incorrect or damaged.
Refunds
- Once we receive and inspect the returned item, we will notify you of the refund status.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping fees are non-refundable.
Exchanges
- Exchanges are available for size or color changes, subject to stock availability.
- Contact us within 3 days of receiving your order to request an exchange.
Non-Returnable Items
- Customized or made-to-order products
- Discounted or sale items
- Items showing signs of wear, use, or damage
How to Initiate a Return or Exchange
- Email us at [email protected] with your order number and reason for return.
- Our team will respond within 24–48 hours to guide you through the process.
Need Help?
📧 Email: [email protected]
📞 Call/WhatsApp: +971 50 818 1185
We’re here to ensure your shopping experience is seamless and satisfying.
