At Patola Boutique, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from patolaboutique.ae.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
- Order Details: Items purchased, purchase history, and order status.
- Device Information: IP address, browser type, time zone, and usage data collected through cookies and similar technologies.
- Communication Data: When you contact us via email, WhatsApp, or the contact form, we may store your communication for customer support purposes.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates or respond to inquiries
- Provide customer support
- Send you promotional emails (only if you opt-in)
- Improve our website experience and offerings
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share it with trusted third parties such as:
- Payment gateways for secure transactions
- Delivery and logistics partners
- Website hosting and analytics service providers (e.g., Google Analytics)
These third parties are required to keep your data secure and use it only for specific functions.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand site traffic and improve your shopping experience. You can choose to disable cookies in your browser settings.
5. Data Protection
We take appropriate measures to safeguard your data, including encryption and secure servers. Your payment details are handled securely and are not stored on our servers.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of promotional communications at any time
To exercise your rights, please contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the revised date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
📧 Email: [email protected]
📞 Phone/WhatsApp: +971 50 818 1185
Last Updated: 14 May 2025
