FAQ – Patola Boutique

Where are you based?

We are proudly based in the United Arab Emirates, offering nationwide and international shipping.

Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times may vary depending on your location.

How long does delivery take?

For UAE orders, delivery typically takes 2–4 business days. International deliveries may take 7–10 business days.

Can I customize an abaya?

Yes! We offer customization options on select designs. Contact us via WhatsApp or email to discuss your preferences.

What is your return policy?

Returns are accepted within 7 days for non-sale, unworn items in original condition. Visit our Returns Policy for full details.

How do I know my size?

You can refer to our size guide on each product page. If you’re unsure, contact us and we’ll be happy to assist.

Are your items true to size?

Yes, our garments are made true to standard sizing. However, abayas are usually designed with a modest and relaxed fit.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email or WhatsApp.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available within the UAE.

How can I contact customer support?

You can reach us via: 📧 Email: [email protected] 📞 WhatsApp: +971 50 818 1185